Cynthia Botello

Benefits Client Experience Team Leader

Cynthia Botello is the Benefits Client Experience Team Leader for the Employee Benefits Department at TIA Group.

With 18 years of experience in both the public and private sectors of the Insurance industry and Human Resources, her areas of expertise include: employee benefits, management consultation, team building, professional development, strategic implementation, company collaboration, and excellent customer service. 

She started in the insurance industry with the fifth largest independent insurance brokerage in the nation, and has served on several advisory boards for carriers and businesses, both in the for-profit and non-profit sectors. Her devotion to work and passion for insurance comes from knowing that she has the ability to protect people and their family members by providing quality insurance solutions. Prior to joining TIA Group, she has also held positions as an HR Director of Employee Services, Assistant Department Manager and Senior Account Executive. Cynthia received her Bachelors degree in Business with a concentration in Human Resources Management from the University of the Incarnate Word.

  Outside of the office, Cynthia enjoys spending time with her two children, family, and their dogs. She also loves traveling to new places around the country and hopes to travel abroad soon.